Our virtual platform is accessible on desktops, smartphones, and tablets however, it is best experienced on a desktop with a good internet connection!
Ensure that you are using a later browser version of either Chrome, Firefox, or Microsoft Edge. Unfortunately, we do not support browsers such as Internet Explorer.
Once you have completed registration and logged in for the first time, please bookmark the login link.
If you have any event-related questions, please refer to the event Help Desk/ FAQ page located in the left panel or reach out directly to support.
In case you face any technical issues, try refreshing the page. If that does not work, try clearing your cache and browser cookies. Once you've cleared the cache and browser cookies, log out and log back in.
If you are on a corporate network, there is a chance that the firewall installed by your corporate network might be blocking your access. Please address this with your IT department or try using your home network.
If you are unable to access the event for any reason, please submit a ticket to us here.